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Vishing Attacks may Increase, FFA UK Warns

Due to the increased number of vishing scams £7 million were lost in United Kingdom alone. This damage was done between April 2012 and March 2013. Financial Fraud Action UK (FFA UK) reported that scammers successfully trick people into revealing financial or other personal data. Furthermore, sometimes victims are even tricked into transacting money directly to criminals‘ bank accounts.Vishing or voice phishing is a technique used by criminals in order to lure out personal data using the telephone system.

Most of the scammers use typical tactics. They try to disguise themselves as representatives of banks, police or other law enforcement organizations. To put it simple, fraudsters pretend that they represent an official organization which operates with personal information. Scammers try to get the victim‘s name, date of birth, physical address, bank account details, debit or credit card numbers. All acquired data is later used for taking money from the victims.

According to official reports 23% of UK citizens encountered scammers who requested previously mentioned personal data. One third of the contacted people received these requests 10 times per month. What is more, 39% of them revealed that they could hardly tell the difference between a legitimate representative of an organization and a scammer. Fortunately, 41% of them had no difficulties in recognizing the fraudsters.

Dave Carter, chief of the Dedicated Cheque and Plastic Crime Unit, released a report which describes the current situation in detail. In the report he revealed that gathered data is later used for accessing bank accounts, online shopping or making other actions which require personal data. According to Carter people should never call back to cold callers. He explained that the scammers will not put down the receiver at their end, thus keeping your phone line open. As a result, people should try using another phone line if they are asked to call back. Finally, people who are worried that they have handed their personal data to criminals should instantly contact their banks or the police.

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